Welcome to Element Organics. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

Overview: Element Organics is a skincare brand offering tallow-based products enriched with plant oils and botanicals. Our formulations are designed for sensitive, barrier-compromised skin and are crafted with transparency and care.

Product Information: We strive to provide accurate descriptions, ingredient lists, and usage guidelines. However, individual results may vary. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

Pricing & Currency: All prices are listed in AUD. We are not currently registered for GST and do not charge GST on purchases. Pricing may change without notice.

Orders & Fulfilment: Orders are processed & shipped within 2-3 business days. You will receive a confirmation email once your order is shipped. We reserve the right to refuse or cancel orders at our discretion.

Shipping & Delivery: We ship within Australia and select international locations. Delivery times vary based on location and carrier. Element Organics is not responsible for delays once the package is in transit but we will do everything we can to assist in a smooth and timely delivery.

Returns & Refunds: We want you to feel confident in every Element Organics purchase. If your order arrives damaged, broken, or you are dissatisfied with the product, please contact us at elementorganicskin@outlook.com within 7 days of receiving your order.
All refund or replacement requests are handled on a case-by-case basis, with consideration for product condition, usage, and customer experience. We may request photos or additional details to assist in resolving your concern.
Due to the nature of our formulations, we do not accept general returns for change of mind or skin compatibility. We encourage patch testing before full use.

Herbal Ingredient Disclaimer: Our products may contain herbal extracts and essential oils traditionally used for skin support. These ingredients are selected for their compatibility with sensitive skin and their historical use in natural healing. However, we do recommend patch testing before full use, especially for individuals with known sensitivities or allergies. Consult your healthcare provider if you are pregnant, nursing, or undergoing treatment for any skin condition.

Intellectual Property: All content on this site, including product names, descriptions, images, and branding; is the intellectual property of Element Organics and may not be reproduced without permission.

Privacy: We respect your privacy. Any personal information collected during checkout is used solely for order processing and communication. For more details, please refer to our [Privacy Policy].

Limitation of Liability: Element Organics is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Changes to Terms: We may update these terms at any time. Continued use of our site constitutes acceptance of any changes.